News

Mon, 09/26/2022

Starting this Fall 2022, IS&T started the process of transitioning the entire MIT academic community from the current MIT onsite hosted Microsoft Exchange servers to the cloud-based Office 365 Email service. The current onsite Microsoft Exchange servers are slated to be retired in December...

Fri, 09/23/2022

As a friendly reminder, users should never upGRADE to the newest iOS versions until all the major bugs have been worked out. The usual suspects of bugs are once again making the rounds in Apple’s latest release iOS 16.

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Tue, 09/06/2022

It has come to our attention that some of our DLCs are using Meeting Owl Pro videoconferencing devices. This past June of 2022, these devices were revealed to have serious security vulnerabilities that could result in the exposure of all user data and content streamed over the device.

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Wed, 08/31/2022

This is a friendly start of term reminder that anyone who handles sensitive student and/or employee data must by Massachusetts and Federal law take proper steps to protect this data.

A. Users who do NOT acesss or have sensitive MIT student or employee data on their laptops are all set and...

Tue, 08/16/2022

As we approach the end of summer and the start of the Fall Semester there are some important SHASS IT community notices and alerts.

1) SHASS In-Person IT Support Model resumes next week (August 22nd, 2022)

Our summer hybrid remote support model ends after this week. Starting next...

Mon, 03/21/2022

This is a critical moment to accelerate our work to improve domestic cybersecurity and bolster our national resilience.  I have previously warned about the potential that Russia could conduct malicious cyber activity against the United States, including as a response to the unprecedented...

Mon, 02/28/2022

Current Events: Russian invasion of Ukraine
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With the Russian attack in Ukraine and MIT’s response in both the termination of the MIT Skoltech program as well as hackers from MIT participating and assisting in cyberattacks...

Mon, 02/07/2022

In light of increasing work-from-home schedules that involve laptops moving back and forth between work and home, we would like to make a Public Service Announcement to our clients to emphasize the importance of local file backups and using online cloud storage solutions like Dropbox or online...

Wed, 12/22/2021

Some important IT support news to conform with recent Institute developments.

1) Due to Winter Break there will be NO SHASS IT SUPPORT from Friday December 24th through the end of 2021. IT Support will resume on January 3rd with our remote support model.

    a)Remote Support Model...

Mon, 08/30/2021

As everyone returns to campus this fall 2021, some users may experience problems connecting to the "MIT Secure" WiFi Network. So what happened is IS&T changed out the hardware of all of the WiFi Access Points in mid to late 2020 so the network is physically different now with different...